The Ultimate Guide to DSW's Price Match Policy

What is DSW's Price Match Policy?

DSW Designer Shoe Warehouse offers a comprehensive price match policy that allows customers to match the price of a qualifying item they find at a competitor store. The policy applies to both in-store and online purchases, ensuring that customers always get the best possible price on their footwear and accessories.

Eligibility Criteria

To be eligible for a price match, the following criteria must be met:

• The item must be identical in brand, style, and size.
• The competitor store must be a physical, brick-and-mortar store located within the United States.
• The competitor's price must be lower than DSW's current price.
• The competitor's price must be advertised and readily available to the public.
• The item must be in stock at the competitor store.

How to Request a Price Match

Customers can request a price match in the following ways:

In-Store: Simply bring the competitor's ad or receipt to the DSW store and present it to a store associate.

Online: Contact DSW customer service at 1-866-379-7463 or via live chat. Provide the competitor's website address and URL where the lower price is advertised.

Exceptions and Limitations

DSW's price match policy has certain exceptions and limitations:

• The policy does not apply to items sold at clearance prices or other special promotions.
• The policy does not apply to clearance outlets or closeout stores.
• The policy does not apply to items purchased from unauthorized online retailers.
• The policy does not apply to items that are out of stock at DSW.

Benefits of Price Matching

Price matching offers several key benefits:

• Cost Savings: Customers can save money by matching the price of an item they want at a competitor store.
• Convenience: Customers can shop with confidence knowing that they are getting the best possible price.
• Time Savings: Price matching eliminates the need to visit multiple stores to find the lowest price.

Why Price Matching Matters

Price matching is an essential consumer protection measure that helps level the playing field between retailers. It promotes competition and ensures that customers always have access to the best prices.

Tips and Tricks

• Check multiple competitors: Compare prices at several stores before requesting a price match.
• Bring documentation: Always have the competitor's ad or receipt when requesting a price match.
• Negotiate the price: If the competitor's price is slightly higher than DSW's, ask if they are willing to match the price or offer a discount.

Common Mistakes to Avoid

• Comparing different items: Ensure that the item you are comparing is identical to the one at DSW.
• Missing documentation: Bring the necessary documentation to support your price match request.
• Waiting too long: Price matching is typically subject to time limits. Request a price match promptly.

Comparison of Price Match Policies

Table of Competitor Price Match Policies (2023)

Conclusion

DSW's price match policy is a valuable tool for consumers seeking the best prices on footwear and accessories. By understanding the eligibility criteria, exceptions, and limitations, customers can maximize the benefits of price matching and save significant amounts of money.