Introduction
The Kerala State Electricity Board (KSEB) is the primary electricity distribution company in the Indian state of Kerala. One of its key power distribution centers is the Pothanicad Sub Station, which serves a large portion of the Thiruvananthapuram district. This comprehensive guide provides valuable information about KSEB Pothanicad's services, processes, and customer support.
Services Offered
KSEB Pothanicad offers a wide range of services to its customers, including:
Coverage Area
KSEB Pothanicad's distribution network covers a significant portion of the Thiruvananthapuram district, including the following areas:
Contact Information
Customers can contact KSEB Pothanicad through the following channels:
Online Services
KSEB Pothanicad offers a range of online services through its website (https://www.kseb.in/consumer/), including:
Tariffs and Billing
KSEB Pothanicad follows the electricity tariffs set by the Kerala State Electricity Regulatory Commission (KSERC). These tariffs vary based on the consumer category (domestic, commercial, industrial, etc.) and the consumption slab. Customers can find detailed information about the tariffs on KSEB's website.
Billing periods are typically monthly, and bills are issued around the 5th to 10th of each month. Customers can receive their bills via post or email (if registered for online services).
Payment Options
KSEB Pothanicad offers multiple payment options for electricity bills:
Load Shedding
KSEB Pothanicad may implement load shedding during periods of peak demand or unplanned outages. Load shedding involves rotating power cuts to different areas to avoid overloading the electricity distribution network. Customers can find up-to-date information about load shedding schedules on KSEB's website.
Tips and Tricks
Common Mistakes to Avoid
Frequently Asked Questions (FAQs)
Q: How can I get a new electrical connection from KSEB Pothanicad?
A: Visit the KSEB Pothanicad office or apply online through the KSEB website.
Q: How can I increase the load capacity of my existing connection?
A: Contact KSEB Pothanicad and submit a load enhancement application.
Q: What are the different payment options for electricity bills?
A: Online payment, offline payment, and autopay.
Q: How can I track my electricity consumption?
A: Login to your KSEB online account or view your monthly electricity bills.
Q: What is load shedding?
A: Load shedding is a planned power cut implemented to prevent overloading of the electricity distribution network.
Q: How can I avoid electrical overloads?
A: Avoid overloading electrical circuits by connecting too many appliances to a single circuit.
Tables
Table 1: KSEB Pothanicad Contact Information
Channel | Contact Details |
---|---|
Address | KSEB Pothanicad, Near Pothanicad Junction, Thiruvananthapuram - 695583 |
Phone | 0471-2486586, 2486587, 2486588 |
[email protected] |
Table 2: KSEB Pothanicad Online Services
Service | Access |
---|---|
Bill payment | KSEB website (https://www.kseb.in/consumer/) |
New connection application | KSEB website (https://www.kseb.in/consumer/) |
Load enhancement application | KSEB website (https://www.kseb.in/consumer/) |
Customer complaints | KSEB website (https://www.kseb.in/consumer/) |
Table 3: KSEB Pothanicad Tariffs (Domestic Category)
Consumption Slab (kWh) | Tariff (Rs/kWh) |
---|---|
0-50 | 3.50 |
51-100 | 4.20 |
101-150 | 4.90 |
151-200 | 5.60 |
Above 200 | 6.40 |
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