Introduction
In 2019, Capital One reached a landmark settlement with the Federal Trade Commission (FTC) and the Office of the Comptroller of the Currency (OCC) over a data breach that compromised the personal information of millions of Americans. The settlement included a provision for $140 million in restitution payments to eligible consumers.
Payout Date Timeline
The Capital One settlement payout date was initially set for late 2020, but was subsequently delayed to February 2021. The payments were distributed via direct deposit, paper check, and virtual gift cards.
Eligibility for Payout
To be eligible for a settlement payout, consumers must have been a Capital One customer on or before March 2019, and had their personal information compromised in the data breach. This information could include Social Security numbers, birth dates, addresses, and account numbers.
Settlement Payout Amounts
The amount of each settlement payout varies depending on the severity of the information that was compromised. Consumers who had their Social Security numbers, birth dates, and addresses exposed received the maximum payout of $1,200. Those who had only their addresses compromised received a smaller payout.
Tracking Your Payout
Capital One provided a dedicated website where consumers could track the status of their settlement payout. The website also included a Frequently Asked Questions (FAQ) section with additional information about the settlement.
Common Mistakes to Avoid
How to Contact Capital One
If you have any questions about the Capital One settlement payout, you can contact Capital One at:
Call to Action
If you believe you are eligible for a Capital One settlement payout, visit the dedicated website to track your status or file a claim. The deadline to file a claim has passed, but you can still contact Capital One for more information.
Additional Resources
A Tale of Lost Checks
One consumer named Emily waited anxiously for her settlement check to arrive. When it didn't, she contacted Capital One and was told that her check had been returned to sender due to an incorrect address. Emily was relieved and provided her correct address, but her check never showed up. She eventually learned that her check had been stolen from her mailbox.
A Case of Identity Theft
Another consumer named John received his settlement check but noticed that the amount was much lower than he expected. He contacted Capital One and was informed that his Social Security number had been compromised in a previous data breach. As a result, he had only received a partial payout. John had to take additional steps to protect his identity and recover his missing funds.
A Lesson in Timing
A third consumer named Sarah missed the deadline to file a claim for a settlement payout. She had received notice of the settlement but had been traveling and had forgotten about it. When she realized her mistake, she contacted Capital One but was told that she was ineligible for a payout. Sarah was disappointed but learned the importance of staying organized and meeting deadlines.
Lessons Learned
Information Compromised | Payment Amount |
---|---|
Social Security number, birth date, and address | $1,200 |
Social Security number and birth date | $700 |
Social Security number only | $400 |
Birth date and address | $200 |
Address only | $100 |
Date | Event |
---|---|
July 19, 2019 | Capital One announces data breach |
June 18, 2020 | FTC and OCC announce settlement |
November 2, 2020 | Deadline to file claim for settlement payout |
February 2021 | Settlement payouts distributed |
Contact Method | Information |
---|---|
Phone | 1-800-603-6172 |
[email protected] | |
Website | www.capitalonesettlement.com |
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