In the realm of financial inclusion, Airtel Payment Bank (APB) has emerged as a significant player, offering accessible and affordable banking services to millions across India. As part of its regulatory obligations, APB has implemented Know Your Customer (KYC) norms to ensure transparency and prevent financial crimes.
1. Extension of e-KYC Validity:
The Reserve Bank of India (RBI) has extended the validity of e-KYC done through video-based identification (V-CIP) from 12 months to 24 months. This relaxation provides customers with greater convenience and reduces the frequency of in-person KYC updates.
2. Revised KYC Norms for Low-Risk Customers:
APB has implemented revised KYC norms for customers with low-risk profiles, such as those with small account balances and limited transactions. These customers can now complete their KYC using a simplified process that includes self-declaration and submission of basic identity documents.
There are two primary methods for APB KYC completion:
1. In-Branch KYC:
2. e-KYC (Video-Based Identification):
The RBI has stated that from December 1, 2023, only KYC-compliant customers will be able to utilize banking services. This transition emphasizes the importance of completing your KYC promptly to avoid any disruptions in your financial operations.
1. The Case of the Confused Cow:
A rural customer was asked to provide proof of address during his APB KYC. He brought a photograph of his cow, stating that it was his permanent address. The bank official had to patiently explain that a cow was not an acceptable form of proof.
2. The Digitally Challenged Granny:
An elderly lady visited an APB branch for KYC. When asked to perform an e-KYC video call, she mistook her grandson for the agent and began telling him about her arthritis.
3. The KYC Selfie with a Dog:
A customer submitted a KYC selfie with his pet dog next to him. The bank official had to request a retake, explaining that only the customer's face should be visible in the photo.
These humorous anecdotes serve as reminders of the importance of:
Channel | Completion Rate | Convenience |
---|---|---|
In-Branch KYC | Moderate (70-80%) | Low |
e-KYC (Video-Based Identification) | High (90-95%) | High |
Self-Declaration for Low-Risk Customers | Moderate (60-70%) | Moderate |
Type of Document | Required for | Validity |
---|---|---|
PAN Card | All customers | Lifetime |
Aadhaar Card | All customers | 10 years |
Voter ID Card | All customers | 10 years |
Driving License | All customers | 20 years |
Activity | KYC Requirement |
---|---|
Account Opening | Full KYC |
Fund Transfer (Up to ₹10,000) | Simplified KYC |
Fund Transfer (Over ₹10,000) | Full KYC |
Loan Application | Full KYC |
1. What is the deadline for completing APB KYC?
December 1, 2023
2. Can I complete my KYC online?
Yes, you can complete your KYC through e-KYC (video-based identification) using the APB mobile app.
3. What are the documents required for KYC completion?
PAN Card, Aadhaar Card, or Voter ID Card
4. Is there a fee for KYC completion?
No, KYC completion is free of charge.
5. How long does the KYC process take?
In-branch KYC can take a few hours, while e-KYC typically takes less than 30 minutes.
6. What happens if I fail to complete my KYC by the deadline?
You will not be able to access banking services until your KYC is completed.
For seamless banking services and to avoid any interruptions, we urge all Airtel Payment Bank customers to complete their KYC promptly. Visit your nearest APB branch or use the e-KYC feature in the mobile app. Remember, completing your KYC is essential for your financial safety and regulatory compliance.
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